Tickets

Data protection declaration

The Bergen International Literary Festival (LitFestBergen) takes your privacy seriously. Here we explain what information we collect when you use litfestbergen.no, why, who helps us, and what your rights are.

1. Who is responsible

The controller is Stiftelsen Bergen internasjonale litteraturfestival for sakprosa og skjønnlitteratur, organisation number 923 217 614, Østre Skostredet 5–7, 5017 Bergen, Norway. Contact us at info@litfestbergen.no or by phone on +47 55 23 15 20.

2. When you sign up as a volunteer or fill in another form

When you fill in a form on the website, for example to sign up as a volunteer, we keep what you enter: your name, email address, phone number and answers. We use them to follow up what you signed up for, and to contact you about it.

  • Legal basis: your consent, which you give in the form.
  • Where they are stored: in our publishing system, which runs at Google Cloud in Finland (EU).
  • Who sees them: the people who work on the festival and have access to the publishing system.
  • Email notice: when you send the form, the festival receives an email with your answers. The email is sent through Cloudflare.
  • How long: as long as we need them to follow up what you signed up for. Then we delete them. You can ask us to delete them sooner.

3. The newsletter

If you sign up for the newsletter, we keep your name and email address to send it to you. The newsletter is sent with Mailchimp (Intuit Inc., USA). You first receive an email in which you confirm the sign-up. You can unsubscribe at any time with the link at the bottom of every newsletter.

  • Legal basis: your consent.
  • How long: until you unsubscribe.

4. Tickets

Tickets are sold through Ticketco. When you buy a ticket, you give your information to Ticketco, which is responsible for processing it. See Ticketco's privacy policy. Ticketco gives us the names and contact details of ticket buyers, so that we can let them know about changes to an event.

5. When you visit the website

  • Delivery and security: The website is delivered through Cloudflare. Cloudflare processes your IP address and technical information about your browser to show the page and protect it against attacks.
  • Robot check on forms: To stop automated spam, the forms use Cloudflare Turnstile. Turnstile looks at technical characteristics of your browser to tell people from robots. It stores no tracking cookies and is not used for advertising.
  • Images and fonts: Images are loaded from Google Cloud. The website's font is loaded from Adobe Fonts (Adobe Inc., USA). Both receive your IP address, but set no cookies.
  • Statistics: We use no tools for visitor statistics on the website.

6. Cookies and external content

The website only sets cookies and stores information in your browser that it needs to work, such as your choice about external content and our editors' login.

Some pages have video, audio or maps from other services, such as YouTube, Vimeo and Spotify. These services may set their own cookies and see what you do. That is why such content is not loaded until you have said yes, either in the consent window or by pressing «Show the content» on the page itself. You can change your choice at any time with the «Cookies» link at the bottom of the page.

7. Who helps us

These process information on our behalf, under an agreement with us:

  • SEDB: running the website and the publishing system (Norway)
  • Google Cloud: publishing system, database and images (Finland, EU)
  • Cloudflare: delivering the website, robot check and email notices (EU and USA)
  • Mailchimp (Intuit): the newsletter (USA)
  • Adobe: the website's font (USA)

When information is processed in the USA, this is based on the EU–US Data Privacy Framework or the EU's Standard Contractual Clauses. We do not pass your information on to anyone else, unless the law requires it.

8. Your rights

You have the right to know what information we hold about you, and to have it corrected or deleted. You can withdraw your consent at any time. Write to info@litfestbergen.no.

If you believe that we process your information in breach of the rules, you can complain to the Norwegian Data Protection Authority, Datatilsynet (datatilsynet.no).

9. Changes

We update this privacy statement when we change how we process personal information. Last updated: November 2026.